2715 Saturn Street, Brea, CA 92821
|

(714) 577-7777 or (888) KC-4-NEXT

Welcome to KC Communications Inc. / KCCi telecom, cabling, hosted, IP, voip

CALL TO ACTION: HOW WE HELP & WHY CHOOSE KCCi

Why Choose KCCi

business internet, voice, data, phone     systems, hosted, cloud services, structured cabling

 KC's Mission, Team & Clients

  • ​Offering the most advanced voice, data and wireless technology and services at competitive prices.
  • Being on a first-name basis with our customers
  • Building trust over 32 years throughout California and the nation
  • Providing continued support long after the sale
  • Our current customer satisfaction rate is just 99%... But our target is 100%! 
  • We enable our customers to become more productive, while they crush their competition
  • We are focused on satisfying and delighting our customers!
  • One More Thing! KCCi gives you the direct phone numbers and mobile phone numbers of our key executives so you can call us whenever you need personal attention on an important issue. Try to get that from our competition!​ 

Call KCCi  - Because Business is On the Line !!!  

Many Faces One Mission...

image15

Introducing the KCCi Executive Officers: (L/R)


Jason Clements, Ken "KC" Clements & Matt Clements


Local: (714) 577-7777


Toll Free: (888) KC-4-NEXT  or  (888)  524-6398

KC Communications Inc. / KCCi

business internet, voice, data, phone     systems, hosted, cloud services, structured cabling

Backed by 32 years of experience, innovation, infrastructure investment and industry knowledge. KCCi is a trusted, national leader in business communications technology.  


How Can We Help You?

Business voice & IT problems taking up all your time?

You need a partner who is dedicated to your business.

VoIP, voice, data, fax, SD-WAN, 4G LTE, security, UCx desktop, mobile apps, chat, video conference

Call to Action: KCCi & TPx Bundle of Essential Services

Voice + Fax + SD-WAN + 4G LTE Continuity + Security

TPx Complete is an industry first: a comprehensive package of managed services that’s been specially designed to meet the voice, security, network quality, and continuity needs of small businesses. And it’s all managed by the team of experts at TPx, so you can stay focused on keeping your business running. 


For most small businesses, it’s a challenge to assemble all of the communications and IT services your employees rely on. It’s easy to miss a component along the way and end up with an incomplete solution. And even if you do have all the right services in place, your IT team may not have the bandwidth to keep them up-to-date. That’s where TPx Complete comes in. Unlike other providers who only offer bundled Unified Communications services for individual users, TPx Complete includes both end-user and site-wide services to more completely address your complex IT requirements — all handled by a team of managed services experts, so you can focus on keeping your business running.  


We’ve Thought of Everything 

The TPx Complete bundle includes a full range of essential managed services. It’s right-sized so it doesn’t include anything you don’t really need. You can always add-on users and services later. And, we make everything work together perfectly, so you don’t have to. 


UCx Hosted Unified Communications Service is built on the high-quality VoIP service that TPx is known for. But it’s far more than a business phone system. With UCx desktop and mobile apps, you can call, chat, video conference, and start interactive online meetings from anywhere. And it comes with an unmatched commitment to voice quality, security, and continuity. 

TPx Complete Case Study

TPx Complete is an industry first — a comprehensive package specially designed to meet the voice, security, network quality, and continuity needs of small businesses. 


TPx Complete Bundle Snapshot


TPx Complete Services Bundle Brochure


UCx  (Unified Communications) 


Let’s Talk! (888) KC-4-NEXT 


Call KC... Because Business in on the Line!


For more info contact Jason or Matt Clements: 


KC Communications, Inc. / KCCi 

Office: (714) 577-7777 

(888) KC-4-NEXT or  (888) 524-6398 

eMail: Jason@kc4phones.com 

eMail: Matt@kc4phones.com 

TPx Complete

Call to Action for Business Communications Solutions

TPx Complete is an Industry First

TPx Complete Bundle: UCx, SD-WAN, MSx Firewalls, Virtual Fax, MSx 4G LTE Failover, MSx Endpoints

Virtual Fax delivers enterprise-grade faxing in the cloud, including both inbound and outbound faxing. It’s the ideal fax solution for today’s work environment, where secure document transfers and remote working are the norm rather than the exception. 


MSx Managed SD-WAN ensures your voice service is delivered with enterprise-grade quality. We monitor and manage broadband connections from any provider, delivering real-time visibility into network and application performance. 


Managed 4G LTE Failover, powered by our SD-WAN network, provides Internet continuity should your connection be impaired. Unlike dualwired connections, which often share the same trench into a building and are subject to errant backhoes, 4G LTE provides true path diversity and ensures non-stop Internet access. 


MSx Managed Firewalls provides cybersecurity features that create a Unified Threat Management (UTM) platform. UTM consolidates network security — including firewalls with anti-virus and anti-spyware protection, intrusion detection, web filtering and more — into a comprehensive and dynamic threat prevention solution. 


MSx Managed Endpoints protects your computers from viruses, malware, and all of today’s cybersecurity threats. We proactively monitor and manage these devices, regularly providing application patching to ensure they’re always current 


Internet Transport 

We’ll develop a customized solution with Managed Connectivity via our Ethernet Ecosystem and High Speed Internet Access. Managed SD-WAN assures UCx performance with your existing bandwidth provider, too. 

Why Choose TPx Complete?

TPx Complete includes the following: Voice, Fax, SD-WAN, 4G LTE Continuity,  Security and more

It really is complete. With a mixture of both sitewide and end-user services, it’s easy to ensure that you are getting everything you need — and even more importantly, none of the stuff you don’t need. 


Complete voice, too. Unlike other providers’ voice bundles, TPx Complete includes a full-featured IP desk phone for every user at no additional charge. What’s more, our UCx service comes with an unmatched commitment to voice quality, security, and continuity. 


Build a custom solution. On top of the TPx Complete bundle, you can add-on other TPx services, such as managed connectivity, to create a custom solution for your business. You can also add TPx Complete user bundles for remote users that aren’t based out of a location with site-wide services. 


An expert team in your corner. TPx’s team of experts is uniquely skilled in voice, networking, continuity and security. We manage all of these services — and maintain the high level of knowledge it takes to do it right — so you don’t have to worry about it. 


A single source like none other. TPx Complete enables you to consolidate the voice, fax, network, security, and continuity services that you’re receiving from multiple vendors. You get a single point of contact, backed by 24/7/365 on-shore technical support, and it’s all on one bill too. No other provider can do that! 


TPx Complete Bundles 

TPx Complete includes bundles of services for 10, 20, or 50 users. You can add additional users to any of these bundle options to create a managed services solution that’s perfectly scaled to your business. 

Bundle Components

UCx is high-quality VoIP business phone system. UCx desktop, mobile apps, call, chat, video meetings

  • UCx User Bundle 
    • UCx Complete = 1 per user bundle 
    • Direct inward dial numbers = 4 per location + 1 per user bundle 
    • Unlimited local usage = Included 
    • Domestic usage = 1,000 minutes/user 
    • Geo-location emergency registration = 1 
    • Voicemail transcription — standard 1 per user bundle 
    • UCx Integrator = 1 per user bundle 
  • UCx Phones & Devices 
    • Polycom VVX 311 desk phone* = 1 per user bundle 
    • Power over Ethernet Switch = 1 
  • UCx Group Services 
    • Auto Attendant — Standard = 1 
  • Inbound Toll Free 
    • Inbound Toll Free Number = 1 
    • 2,500 Toll Free Minute Bundle = 1 
  • Virtual Fax 
    • Virtual Fax 1 per user bundle 
    • Direct inward dial numbers = 4 per location + 1 per user bundle 
  • MSx Managed SD-WAN 
    • SD-WAN Core 100 = 1 
    • SD-WAN Router 100 = 1 
    • Professional Installation = Included 
    • Continuity 4G = 1 
  • MSx Managed Firewalls 
    • Managed Firewall — Core = 1 
    • Fortigate 80E Firewall = 1 
    • Professional Installation = Included 
  • MSx Managed Endpoints 
    • Workstations — Optimum = 1 per user bundle 
    • Workstations — Onboarding = Included 


TPX Complete

SD-WAN Gives Multilocation SMBs Enterprise-Level Horsepower

MSx Managed SD-WAN firewall Over The Top OTT, broadband IP, VPN, MPLS, VoIP edge device TPx

Software-defined wide area networks (SD-WAN) are in high demand, and for good reason. The flexibility inherent in a cloud-delivered SD-WAN offers businesses multiple answers to their specific networking needs, including Over The Top (OTT), a hybrid of broadband IP VPN and MPLS, or a fully broadband IP VPN. While there is no one right answer for all, today many businesses choose a hybrid architecture because of their investment in an existing MPLS infrastructure or because they are looking for an additional layer of redundancy. Increasingly, though, businesses are choosing to eliminate their dependency on MPLS and move to a full SD-WAN solution.

 

SD-WAN’s benefits are compelling:

  • SD-WAN routes traffic based on office location, time of day, service level measurements, system delays or any other desired performance threshold.
  • “Intelligent routing” means that each location gets the best possible application performance, providing a fast and responsive user experience that increases employee productivity and operational efficiency.
  • SD-WAN basically installs itself. You simply plug in an appliance (sometimes called an “edge device”) that’s preconfigured to connect to the company’s network. Then IT staff back at headquarters can easily configure the site’s firewall, security and other networking settings.
  • By adding SD-WAN to a unified communications solution like UCx, you can improve call and video quality over your basic broadband connections.
  • SD-WAN can automatically reroute Internet traffic and VoIP phone service using the Internet or network connection of another location, so there’s zero downtime.

The TPx & KCCi team is helping companies of all sizes leverage SD-WAN for greater network efficiency and performance. To learn how SD-WAN can help your company.  MSx Managed SD-WAN

Find out more

How Does TPx Complete Work?

enhance customer service with unified communication uc collaboration convenience reduce costs VoIP

You get one TPx Complete bundle for each of your business locations. For each location, simply choose the bundle size that’s the closest match to the number of employees at that location: 

  • 10 Users
  • 20 Users
  • 50 Users

You then add additional users to the bundle to create a managed services solution that’s perfectly scaled to your business. For example, if your location has 35 employees, you’d get the TPx Complete bundle for 20 users plus 15 additional users. TPx Complete is designed to support up to 100 users per location.


In addition to a full range of managed services, the TPx Complete bundle includes a Power over Ethernet switch, Managed Services Router, and managed firewall for each location, and every user gets a Polycom desk phone.


Enhance Customer Service by Adding Unified Communications, UC



TPX Complete

Why Choose TPx Complete?

TPx Complete Bundle: UCx, SD-WAN, MSx Firewalls, Virtual Fax, MSx 4G LTE Failover, MSx Endpoints

It really is complete!

  • With a mixture of both site-wide and end-user services, it’s easy to ensure that you are getting everything you need – and even more importantly, none of the stuff you don’t need.

Complete voice, too...

  • Unlike other providers’ voice bundles, TPx Complete includes a full-featured IP desk phone for every user at no additional charge. What’s more, our UCx service comes with an unmatched commitment to voice quality, security, and continuity.

Create the perfect solution for your business

  • On top of the TPx Complete bundle, you can add-on other TPx services, such as managed connectivity, to create a custom solution for your business. You can also add TPx Complete user bundles for remote users that aren’t based out of a location with site-wide services.

An expert team in your corner

  • TPx’s team of experts, which includes KCCi are uniquely skilled experts in voice, networking, continuity and security. We manage all of these services – and maintain the high level of knowledge it takes to do it right – so you don’t have to worry about it.

A single source like none other

  • TPx Complete enables you to consolidate the voice, fax, network, security, and continuity services that you’re receiving from multiple vendors. You get a single point of contact, backed by 24/7/365 on-shore technical support, and it’s all on one bill too. No other provider can do that!


Let’s Talk! (888) KC-4-NEXT 


Call KC... Because Business in on the Line!


For more info contact Jason or Matt Clements: 


KC Communications, Inc. / KCCi 

Office: (714) 577-7777 

(888) KC-4-NEXT or  (888) 524-6398 

eMail: Jason@kc4phones.com 

eMail: Matt@kc4phones.com 

TPX Complete

Your Industry - Call to Action

Adding, Moving, Upgrading, Expanding, Changing Technology & Relocating

Business relocation Add Move Upgrade Expand Change Technology AMC telephone repair system down VoIP

Adding, Moving, Upgrading, Expanding, Changing Technology  &  Relocating


KCCi provides services for any of the following scenarios:

  1. We're moving your office and need help moving your phones and data network.
  2. We already have a phone system, but need help making it do more for our business.
  3. We have some staff changes and need to move phones.
  4. We have a phone system already and we're not sure what we need, but we know we need more performance from our phone system.
  5. We have some special requirements and need to find the best way to address them.
  6. We're making some changes in the office and need help moving phones and computers.
  7. Our phone system is getting old, and we want to know what options are available.
  8. We have a phone system, but we're not happy with our current technician/vendor and we are looking for a new one.
  9. We have had a staff turnover with several new hires and they all need to be trained to use the features on the phone system.

Find out more

Let’s Put UCaaS to Work

UCaaS Unified Communications as a Service UC productivity seamless integration efficiency lower cost

 UCaaS (Unified Communications as a Service)


Welcome to today’s office – which might not be in the office after all. UCx will re-energize your work day with collaboration and connection wherever you are. 


UCaaS for Business offers today's modern always on businesses with high-quality cloud unified communications as a service (UCaaS). With UCaaS, all your robust communication applications and services are consolidated within a single communication platform. That means all your messaging, video, conferencing, contact centers, business apps and even chat are integrated into your communications system and accessible on all your devices. It’s a total communications solution.

•  Connect on any device and boost team productivity


•  Empower existing workflows with seamless integration


•  Offer better communications options to your customers 


•  Control total cost of ownership 


REDEFINING “THE OFFICE” 

“Work” is no longer a place we go, but an activity that we do. Gone are the days when the vast majority of employees made the daily commute to a corporate office, sharing a communal space on a regular basis. 


Thanks to globalization, working 9 to 5 hasn’t been most employees’ reality for many years. But now those same workers — who used to arrive early or stay late at the office to get all their work done — are pushing the boundaries of where, when, and how they work.  

The New Workplace Reality

UCx Features

HD Voice Instant Message Work from Anywhere Screen Sharing Virtual Meeting Rooms Call History VoIP

HD Voice Calling

Place and receive calls on your computer, desk phone, mobile phone, or tablet using your business phone number. Seamlessly move calls between devices.


Instant Messaging

When you can't talk, send a quick chat message to stay connected to your teams no matter where you are. UCx chat also has built-in file transfer so you can instantly share your work.


Work from Anywhere

With the UCx app on your smartphone or tablet, your office is with you wherever you go. What's more, you'll keep your personal mobile number private when placing business calls.


Screen Sharing

In the UCx desktop app (PC & Mac), you're just two clicks away from sharing your screen - no need to launch a separate web conferencing app.


Virtual Meeting Rooms

My Room is your own virtual meeting space where you and your team can meet at any time for a productive collaboration session.


Call and Message History

Missed a call or chat? No worries! UCx keeps your call history, chat history, and voicemail box all together in one place.


Integration

UCx seamlessly integrates with many third-party applications and services to help streamline your business processes.


Learn more about our UCx user bundles, group features, call centers, and CRM integrations that will enhance the way you do business.

Solutions for Virtual Companies

KCCi Hosted PBX Business Phone Service Benefits

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•  Lose the big box and the big fees—No need to buy, lease, or pay maintenance fees on a complex PBX system at your office; your hosted PBX solution is delivered right over your Internet connection.​


•  Save a lot—We usually save businesses a sizable amount on their phone bill and much ore off what it would cost them to invest in a traditional PBX system.​


•  Simplify with one company—Get everything you need from one company: your phones, all your calling features, and your local, long distance, international calls, installation and cabling.​


•  Put all employees under the same phone system—Distributed locations, office workers, home-based employees and traveling staff all share the same virtual PBX features; so no matter where they are located, they are only an extension call away from each other.​​


•   Grow at your own pace—Order as many extensions as you need now; add more extensions, fax lines, anytime.


•   offers leading-edge Business Communications Solutions, VoIP Phone Solutions and Network Solutions by Industry, by Need and by Size. From large high-tech firms to small mom & pop businesses and every other business in between! 



UCx Hosted Unified Communications

SmartVoice SIP Trunking

SIP trunking VoIP trunking IP trunking use Internet to carry voice PSTN cut local LD telephone cost

SmartVoice sends the voice traffic from your current phone system over the same connection you use for data, eliminating the need for separate access for voice. You’ll gain VoIP features such as bundled usage, extension dialing between sites, and support for remote users. Dynamic bandwidth allocation adjusts between voice and data as your employees’ calling patterns fluctuate. 


SmartVoice is significantly less expensive than traditional analog lines and PRIs. With integrated voice and data, you can make calls from your phone system and eliminate the costs of maintaining separate circuits for both voice and data. 


We deliver this service over our own private IP network or over your existing bandwidth to give you secure, guaranteed performance. With TPx’s transport services over Ethernet — or “over the top” with our ITx for WAN solution — we can provide virtually unlimited bandwidth and call paths for small businesses and large enterprises. Our flexible connection options support both traditional telephony equipment and next-generation IP PBXs. 


You’ll gain all the advantages and features of a converged network, without the cost and hassle of replacing a phone system that has not reached its end-of-life. 

SmartVoice SIP Trunking

Collaboration is Crucial

Collaboration Unified Communications UC productivity seamless integration efficiency lower cost VoIP

With so many people working from home these days, the number of “office” locations has grown exponentially in recent years. In fact, 31 percent of remote workers reported being out of the office four to five days a week— up from 24 percent in 2012, according to a recent Gallup survey. And about one in five employees are working from home full-time now, the study suggests.


To be sure, employees are pressing companies to break down historical structures and policies that traditionally have influenced their workdays. And employers are accommodating, primarily for three reasons:


•  The practice is seen as beneficial because remote workers not only work longer hours, they are also more productive and happier.


•  It’s easier to recruit and retain talented employees when unrestricted by geography.


•  Organizations now have access to technologies that enable remote workers to be more collaborative and productive than ever.


To that last point, emerging cloud technologies are transforming the way work gets done. By using technology solutions like UCx and Managed Office 365, workers increasingly are doing their jobs virtually or remotely – and at various times of the day – instead of from 8 a.m. to 5 p.m. And the primary inhibitor for working at home remotely – loneliness – is no longer an issue because these technologies keep colleagues virtually connected. With these high-tech communications tools in place, mingling and collaboration are as easy – and as fun – as congregating by the water cooler. 


How to Get Your Office Ready for GENERATION Z 


                                     GENERATION Z 

                                       Download PDF

Collaboration is Crucial

YOUR INDUSTRY - CALL TO ACTION

Business By Size

Small Midsize Business -  Empowers Small Medium Size Businesses with Seamless Communications.

Small Midsize Business -  Empowering Small & Medium Sized Businesses with Seamless Communications. 


Mastering the Uncertainty with Smart Technology


Small business owners know better than anyone that personal interactions with customers and productivity matter, and the right communications platform can make all the difference. KCCi partners with NEC for a range of communications platforms designed specifically for small & medium-sized organizations, (SMB) poised for growth.

Each SMB platform is a comprehensive integrated solution designed to meet the unique challenges and communication needs of SMBs. Those small and medium-sized businesses seeking to benefit from Unified Communications with a a tangible return on investment can turn to KCCi as well.


Large Enterprise - Expanding Seamless Communications Regionally and Globally.


Whether the need is software or hardware based, KCCi's communications platforms by NEC for large enterprises offer a comprehensive suite of unified communications and collaboration solutions that deliver an enhanced user experience. In addition to enabling user mobility, our solutions provide the flexibility, scalability and security that enables business continuity. 

Business By Need

Business by Need flexible scalable mobility efficiency productivity lower cost customers suppliers

NEC understands the important role communications play in building and maintaining business relationships. How effectively a business communicates with customers, resellers, key suppliers and business partners can be the difference between business won and business lost.  


Business By Need Solutions at a Glance 


• A unified approach to communications


• A powerful UC* solution for the enterprise 


• Flexible and scalable 


• Enhanced user mobility 


• Increased efficiency for higher productivity and  cost reduction 


• Open standards and customization 


• UC* for Enterprise Empowered User 


• Optional role-based applications 


• UC* for Enterprise Empowered Platform 


 (*) Unified Communications 

Your Industry

Industry by Need flexible scalable mobility efficiency productivity lower cost customers suppliers

  KCCi customers run the gamut of industries, from large high-tech firms to small retail locations and everything in between. But they all have something in common: the need to seamlessly.connect their employees and locations with business-class voice, data, wireless, fiber-optic, structured cabling and network technology.

  • Financial 
  • Legal 
  • Education 
  • Healthcare 
  • Manufacturing  
  • Retail 
  • Transportation 
  • Construction
  • Government 
  • Hospitality 
  • Warehouse
  • Automotive Dealerships
  • Automotive Services
  •  Insurance 
  •  Real Estate 
  •  Entertainment
  •  Law Enforcement 
  •  Non-Profit 

The New Workplace Reality

YOUR INDUSTRY - CALL TO ACTION

Financial

Finance, manage information, simplify control, assure continuity, security, safeguard assets, comply

Shifting Circumstances


For firms in the finance sector it can no longer be business as usual.


Customers increasingly expect organizations to fit into how they live and want to conduct business.
Millennials lack loyalty to traditional institutions making them a challenge to attract and retain.
Then there is the rise of web-based competitors who promise convenience and economy due to their online business model.

To be and remain competitive, finance sector organizations must retool and embrace: 


  •  Unproven Business Models
  •  Real-Time Visibility 
  •  Cybersecurity 


Who We Have Helped - Download(s)


 Frandsen Financial Corporation 


 Keller Williams Realty 


Research Foundation City University of New York 





Legal

Legal, data governance, eDiscovery, efficient technology, call management, mobility, reduce cost

Legal Business Solutions:


You spend a significant portion of your day on the phone and online. Between interacting with clients, conducting research and coordinating your team, having the right voice and data solution is essential to winning cases and achieving success.


Law firm IT leaders are key players in a high stakes game and they must ensure effective data governance, deliver increasingly efficient eDiscovery tools, and provide efficient technology. 


KCCi streamlines your practice with reliable unified communications and data network systems. We understand that your hours are flexible, and you need systems that accommodate those needs. Our telecom and Internet law firm solutions give you anytime, anywhere communications and connectivity.


 Benefits of Law Firm Solutions:

 

  • Flexible Call Management
  • Enhanced Mobility
  • Reduced Costs
  • Ease of Use
  • Reliable Hardware

 

Law Firm Services:

  

  • Hot Desking
  • Fiber Connectivity
  • Receptionist Console
  • IP Security
  • Hosted Voice

Ready to Bail Yourself out of poor communications?

Education

Education, distance learning, campus safety, geographical reach, affordable, interactive whiteboards

Enabling Elevated Next-Gen Learning


Through the use of our solutions and services, primary, secondary, vocational and higher education institutions can realize highly connected and secure learning environments that optimize collaboration and knowledge sharing whether in a traditional campus or an online learner-driver setting.

We work to keep educational institutions on the forefront of learning. 


With one of the largest portfolios of the industry, we have the ability to tailor solutions that improve academic performance and deliver blended, personalized and competency-based learning through adaptive strategies and cost-saving tactics.

Our communications and infrastructure solutions help to prepare students for real-world success by allowing educators to move beyond customary stand and deliver instruction and embrace more engaging, responsive and adaptive teaching methods. 


  • Classroom 
  • Online Learning 
  • Adaptive Operations 
  • Campus 


Our Educational Focus - Download(s)


K-12


Higher Education



Healthcare

healthcare optimize performance, boost  healthcare facility, physician satisfaction and patient care

Tailored Solutions for the Healthcare Community: 


 UC Attendant for Healthcare at a Glance: 


• A cost-effective way to increase productivity and efficiency. 


• Additional features for SNPP and TAP paging as well as click to call, SMS and IM. 


• Seamless integration of patient data from HL7 as well as other UCE application data such as LDAP directories and presence.

 

• Optional threat recording, 911 alerts, on-call schedules, message taking and procedure management. 


Working with NEC & KCCi provides access to healthcare-specific communications and IT solutions aimed at improving healthcare provider productivity, generating cost savings and creating an environment where efficiency and responsiveness fosters patient wellbeing.

Our healthcare team has the expertise, tools, services and technologies suited to the following healthcare sectors: 

  • Acute-Care  
  • Long-Term Care 
  • Social Services  
  • New Care Models 
  • Drive Clinician Productivity 
  • Elevate Patient Management


Smart healthcare solutions improve the quality of patient care through enhanced patient handling. These solutions enable healthcare providers to deliver the right medical treatment faster. 


What We Deliver:

  • Synchronized Teamwork
  • Information Enabled  
  • Enhanced Security  
  • Responsive Healthcare 
  • Innovation 
  • Experience   
  • Reliability 
  • Support

Interested in how your patient care can be made better?

Manufacturing

Manufacturing, plant warehouse communication, safety security, fleet management, dispatch operations

Manufacturing Business Solutions: 


First Hand Knowledge as a global manufacturer in operation for over 120 years NEC understands how the industry has and is changing and the critical factors that determine success.

Our solutions go beyond aligning operations with core business strategies.
We work to shift the focus away from managing technology so the emphasis can be on growing the business such as: 


•  Scaling production to market dynamics.


•  Collaborate successfully across and beyond the organization.


• Improve outcomes to help ensure customer satisfaction.


Enabling Control For Bolder Decisions


We have the solutions and services that create significant synergies based on innovation, cost efficiency, superior productivity and meaningful marketplace initiatives. 


How KCCi Unlocks the Potential in Business Communications.


Innovation: Known and respected for working smarter and driving innovation. 


Experience: More than 32 years of IT, voice, data, wireless,structured cabling  & fiber-optic communications and networking experience. 


Reliability: Committed to solutions for our community that help people live more fulfilling lives. 


Support: Dedicated to unsurpassed technical support. 


Local: Serving California and our nation with vision and expertise supported by a friendly and helpful team of capable technicians.  


Jackson's Music - Download(s)

Jackson's Music


Retail

Retail staff management store online communications real-time information warehouse distribution

KCCi & NEC provide powerful communications system: Voice, Mobile, Messaging, Presence and Conferencing.


In today’s economy, retail is under siege from online, foreign and big box competitors. Successful retailers have found their edge is customer service: interacting with customers on a personal level. Whether acquiring new customers, answering questions or following up on the shopping experience, NEC enhances that personal touch.


KCCi & NEC 

  • Architected for high availability 99.999%


  • Easily scales to meet seasonal business demands


  • One system is easily deployed in multiple locations


  • Phone and UC features customized to meet your business needs


  • Fast, friction-less services


  • Lower Your Overhead


  • Reliable and Secure


  • NEC is a globally trusted leader with more than 100 years of experience and innovation in communications technologies.


  • KCCi has 45 years of experience and innovation and a leader in business communications throughout California and the nation 


  • 24/7 response & support


  • 99.999% up-time


  • Built-in redundancy & disaster recovery


YOUR INDUSTRY - CALL TO ACTION

Transportation

Transportation UC simplifies  business  fuse voice data audio video into one platform multi-office

 Transportation Business Solutions:  


The transformation from legacy voice infrastructures to integrated-IP platforms is well underway throughout the business world.  KCCi’s Unified Communications simplifies your business by consolidating voice, data, audio and video into one platform.


With our industry knowledge and technical expertise in managing IP MPLS networks, KCCi can help your business make the transition. From corporate telephony to contact centers to command centers to multiple office locations to remote users, KCCi’s Unified Communications offers the most flexible solution for your operational needs.

Construction

Construction UC simplifies  business  fuse voice data audio video into one platform multi-office

Construction  Business Solutions:

Government

 Government solutions Federal DoD State Local Government SDN, Cloud, Mobility Cities eco-friendly

KCCi & NEC’s Smart Government solutions ensure that service to customers, communities and constituents will never be compromised. 


  • Expertise in Federal, DoD, State, and Local Government 
  • Proven, dedicated customer service and support 
  • Established strategic partnerships 
  • Competitive solutions, products and advanced technology 
  • Backed by 120+ years of proven business experience and innovation 
  • Committed to creating new value for people, businesses and society 


Innovations for Government 

NEC strives to be at the cutting edge of new technologies and consumer trends. SDN, Cloud, Mobility and Biometrics are the current technologies that the Public/Government Sectors are investigating and moving towards. With this in mind, NEC is unveiling the next level of government solutions with Smart Cities and The Internet of Things (IoT). 

 

Smart Cities 

NEC’s Smart City solutions support cities as they continuously evolve. As challenges arise during each stage of development, NEC helps cities quickly respond. Smart City solutions are flexible infrastructure solutions designed to keep developers and residents ahead of the curve by evolving in response to their ever-changing needs. They are designed to enable high-quality urban living over many generations while contributing to a comfortable, eco-friendly environment. 


Smart Government Solutions - Download(s)


Smart Government Solutions 

Automotive Dealerships

Automotive Dealerships Solutions

When a prospective or existing customer calls your dealership or walks into your showroom, you want to make the best possible impression. With the right communication tools, the calls that your dealership receives can be quickly routed to the person or department that they need to reach and the people that come into the showroom can promptly be connected to the person that they are trying to see.


• Call handling solutions intelligently route calls to the appropriate  department or person, ensuring the customer is quickly  connected. 


• Presence capability allows a receptionist to see who is available to  assist the customer immediately or see the status of the person that  the customer has come in to meet with. 


• Mobility solutions enable personnel to be available to assist customers  from any location. 


• Instant messaging offers a way to quickly communicate with  colleagues and customers. 


• Unified messaging ensures that messages from customers are  responded to in an expedient manner.  

  

  • Staff Mobility
  • Customer Service
  • Staff Productivity
  • Customer Engagement
  • Property Safety and Security
  • Network Management and Security
  • Know Where Your Knowledgeable Workers Are

Automotive Industry Solutions

Warehouse

Warehouse Business Solutions

Warehouse Business Solutions:

Hospitality

Hospitality hotels motels basic advanced affordable price efficiency business leisure guest security

KCCi & NEC’s for Hospitality provides hotels & Motels with basic and advanced hospitality features at an affordable price. 


Key Features and Benefits 


  • Provides Reliable Communications for Business and Leisure Guests 


  •  Increases Staff Efficiency 


  •  Provides Open Standards and Interoperability 


  •  Offers Safety and Security Features 


  •  Easy to Use and Implement 


  •  Advanced Capabilities 

 

Hospitality - Download(s)


Hospitality


Knott's Berry Farm Hotel - Download(s)


Knott's Berry Farm Hotel

YOUR INDUSTRY - CALL TO ACTION

Automotive Services

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Automotive Services Solutions: 


In today’s highly competitive business environment, effective and reliable communications are critical to the success of your business - communications facilitate rapid decision-making, increase employee productivity and improve customer responsiveness. 


  Implementing the latest Voice over Internet Protocol (VoIP) technology and comprehensive unified communication (UC) desktop solutions, is key to your dealership’s survival and growth in today’s marketplace. 


With a combined 150 years of building and implementing powerful communication and technology solutions, NEC & KCCi leverages their strengths to bring the automotive industry VoIP communication solutions that can be easily customized to fit every dealership’s unique requirements.  Whether premises-based or in the cloud, from basic telephony to the latest advanced, productivity-enhancing UC solutions, NEC & KCCi  offers automotive service businesses of all sizes innovative automotive solutions to help them become more efficient, responsive and productive – resulting in a solid bottom-line as well as overall customer satisfaction index improvement.  


Insurance

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 Insurance  Business Solutions:

Real Estate

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 Real Estate Business Solutions: 

Entertainment

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  Entertainment Business Solutions:




Knott’s Berry Farm - Download(s)


 Knott’s Berry Farm 

Law Enforcement

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Law Enforcement Solutions:

Non-Profit

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 Non-Profit Business Solutions:

YOUR INDUSTRY - CALL TO ACTION

Aviation

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  Aviation Solutions: 

Energy

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  Energy Solutions: 

IoT - (Internet of Things)

IoT, IT technology, enable society of tomorrow, ecosystems, save time reduce costs, collaboration

Just as technology is helping organizations to achive highely resilient and productive work environments, so too is our increasingly connected society accelerating the development of smarter and more progressive communities.

Whether the objective is energy efficiency, sustainable economic development, better resource management or cooperative workforces and actionable intelligence, each of these goals have one thing in common.

All are possible through the Internet of Things (IoT)


The IoT Effect:


As the number of connected devices continue to multiple and the quantity of data collected and analyzed from them improve, IoT’s ability as a powerful change agent strengthens too.

Already IoT is creating new digital platforms as well as emerging business and social models.
These are being built on transformational advances that can offer both economic and environmental benefits such as: 


  • Enabled Environments  
  • Artificial Intelligence  
  • Shared Knowledge  
  • Enhanced Efficiencies  
  • Greater Functionality 


IoT isn’t a far-off vision of how things might be.
IoT is already having an effect on how we work and on the life that we live. 

Service Providers

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  Service Providers Solutions: 

Smart City

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With over half of the world's population now residing in urban areas and that percentage even higher in the United States advancing the quality of life for these individuals is contingent upon improving the daily operations and coordination of city services.

For this to occur municipalities must harness advanced technologies to gain a clear understanding of how to best serve their population and make urban living increasingly more hospitable and secure. 


What Necessitates Such Change

Cities tend to follow a natural progression in their development. As economic and social pressures mature so too does the need to reinvent to maintain a momentum in growth and affluence and preserve such a sustainable atmosphere.

NEC breaks this natural evolution into three phases.


 Growth: Infrastructure develops rapidly in response to emerging economic opportunities and a rising population. 


 Maturation: Growth stabilizes as does economic development and residents seek a higher standard of living. 


 Reconstruction: Urban renewal becomes necessary to maintain services, enable further sustainable development and prevent a population decline. 


The Role Of Technology

Efficiency of operations, growth in economics and environmental sustainability all must become attainable if a municipality is to successfully reinvent itself. Only when existing infrastructure become interoperable and information is exchanged seamlessly can an urban environment become transformed.

For those that embrace the efficiencies and insight that advanced technologies can deliver these Smart City advocates gain the ability to react quickly with vital solutions to the changing conditions and pressures of their urban sociality.


Brochures:

THE FUTURE OF PUBLIC SAFETY  

NeoFace®Watch Brochure 

NeoFace® Reveal Brochure

NeoFace® SmartID Brochure

Bio FAST (Biometric Fully Automated Seamless Travel)

Train Borne CCTV Surveillance System

Merit Lefkosa Casino Case Study


Whitepapers:

 A Guide to The Future Safe and Smart City By Tech Research Asia

BIOMETRICS: The State of the Art in Public Safety

A City Planner's Handbook to Public Safety

Cyber Fusion: Twining Physical and Virtual Security

Safety Through Synergy With Inter-agency Collaboration

It's All About the Face - Face Recognition Whitepaper

Future of Public Safety Whitepaper

Cyber Security White Paper


Print Advertorials:

Know yourself, Know your enemies; win a hundred battles 


Safer Cities through Information Sharing 


Facing the Future (Face Recognition) 

SMART CITIES - LET'S TALK

Critical Infrastructure

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Critical infrastructure is key to our way of life.


NEC EVA, a new class of video analytics allowing for instant detection, identification and tracking of suspicious individuals, objects and behavior in a crowd, based on our world-renowned, and ‘ASTORS’ Award Winning NeoFace®, along with other analytics technologies.


From airports to stadiums, mass transit and other high profile facilities, protecting these areas is one of the toughest challenges security officials face. Often covering large open spaces and involving sizable crowds, there are multiple and ongoing threats that have to be addressed. 


 By deploying our high-tech identification matching technologies at designated points of access both proactive and preventive measures become possible to better secure and manage those areas. From airports to stadiums, mass transit and other high profile facilities, NEC's cutting-edge facial recognition technologies are ideally suited to fortify safety and security anywhere people congregate, such as:  


  • Airports  
  • Convention Centers  
  • Transportation Hubs  
  • Malls  
  • Theme Parks 
  • Stadiums

KCCi with the assistance of NEC's Advanced Recognition Systems unlock experiences that transform airport customer service.
Take for instance how one simple scan becomes a single, unified biometric key that provides a secure, frictionless and personalized
travel experience. 


 high-tech identification matching technologies help to improve the safety of people, venues and infrastructure by delivering: 


  • Enhanced Security 
  • Post Event Analysis 
  • ID Issuance 
  • Customer Authentication 
  • Secure  Facilities Operations 


 IT’S ALL ABOUT THE FACE - NEC Face Recognition Whitepaper 


NEC Enhanced Video Analytics - Video

Advanced Recognition Systems

Multi-site Integration - Call to Action

Increase & Improve Bandwidth

IT high-speed Internet access Increase Improve Bandwidth LAN WAN SD-WAN VPN managed router firewall

Increase & Improve Bandwidth: 


Private connections that allow your whole team to work smarter.


Whether you’re looking to extend your LAN or WAN, converge voice and data services onto a single network, or provide high-speed Internet access, Private Networking from TPx is a simple, economical solution that is flexible enough to do it all.


Connectivity

Our Internet connectivity is provided over our facilities-based nationwide network and is monitored 24/7.  We provide you fewer hops and less packet delay to ensure the fastest connection.


With MSx Managed SD-WAN from TPx, our SD-WAN technology allows the Managed Router at your site to mitigate packet loss and latency to the managed services network, helping to increase the speed and quality of access to your critical apps and information.

IT Support

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IT Support  Solutions:


Private connections that allow your whole team to work smarter.

Whether you’re looking to extend your LAN or WAN, converge voice and data services onto a single network, or provide high-speed Internet access, Private Networking from TPx is a simple, economical solution that is flexible enough to do it all.

Reduce Costs

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Stay current with your technology on a budget. 

It’s a challenge to do more with less – especially when you’re responsible for the mission-critical infrastructure that keeps your business running. Fortunately, KCCi is here to help. 


Let KCCi Design a Solution
Need to design a solution unique for your business?   


Services 
Our services help you to not only reduce the cost of maintaining your network services and infrastructure, but will also ensure that they’re never obsolete.   

Designing a Custom IT Solution?

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One of the best parts about working with TPx & KCCi is that one size doesn’t need to fit all. We can provide a full suite of managed IT services, with guaranteed performance, that makes it easy to quickly adapt to rapidly changing business needs as your business grows. One office or one hundred – we’ve got you covered. 


TPx offers data backup, managed security services, colocation and hosting along with an incredibly powerful and easy-to-use online customer portal that enables you to easily keep track of all of your business communications services.


If you have offices around the country, you can easily add them to your network and take full advantage of our unified communications and managed IT services. We are the multi-location experts, with a dedicated team of tenured professionals who will work with you to design, implement and manage the systems and services that are right for your individual business.


Our global network, using powerful SD-WAN technology, has the flexibility to deliver the effortless connectivity and services that your business needs to be successful in today’s market. Our fully meshed SD-WAN capable Ethernet Ecosystem reaches anywhere that there’s a broadband connection – and we guarantee the performance we deliver to you, because we know that when your business depends on communications, best effort is no substitute for the ultra-reliable performance that’s part of the contract you sign with us. 

  

Let’s Talk! (888) KC-4-NEXT 


Call KC... Because Business in on the Line!


For more info contact Jason or Matt Clements: 


KC Communications, Inc. / KCCi 

Office: (714) 577-7777 

(888) KC-4-NEXT or  (888) 524-6398 

eMail: Jason@kc4phones.com 

eMail: Matt@kc4phones.com

Thank You, 

​-Ken "KC" Clements

Founder, President & C.E.O.
​KC Communications, Inc. / KCCi

Find out more

Business Continuity

Disaster recovery (DR) business continuity, ability to recover from disaster or unexpected event.

An errant backhoe can stop your business dead in its tracks as surely as a flood, earthquake or hurricane. 


Protect your mission-critical applications, systems and data in the event of a natural or manmade disaster, power outage or equipment failure or crash. 


Continuity Solutions
Continuity solutions from TPx deliver confidence and peace-of-mind when the unexpected happens. (And it will...!) 


Disaster Preparedness is More Than Just Having a Back-Up Tape On Hand

KC Communications builds emergency response programs for small, medium and large businesses, institutional organizations, government agencies and more. We are prepared to handle a wide variety of disaster scenarios such as:

  • Security Breaches
  • Crisis Handling
  • Power Outages
  • Chemical Emergencies and Hazardous Materials
  • Health Crises, Pandemics and Epidemics
  • Fire and Wildfire
  • Storms, Earthquakes, Floods and other natural disasters
  • Terrorism
  • And more…

Download Whitepaper...

Enabling Business Continuity with Hosted Communications

“Two out of five enterprises that experience a disaster go out of business within five years. Business continuity plans and disaster recovery services ensure continuing viability.” “Disaster Recovery

Plans and Systems are Essential,” by Roberta Witty, Donna Scott, Sept. 12, 2001.

Find out more about - Business Continuity

Your Phones STOPPED RINGING?

IT high-speed Internet access Increase Improve Bandwidth LAN WAN SD-WAN VPN managed router firewall

What do you do when you can't make calls  - or - your phones  STOP RINGING? 

Can you recover your incoming calls when…

  • There’s a cable cut
  • There’s a power outage?
  • Your equipment fails
  • There’s a disaster or evacuation

How will it impact your callers when they can’t reach you in 5-hours, 15-hours,  ​2-days, 1-Week?  

Phone outages are no fun. In a disaster, a lack of communication can be expensive and even deadly. Though more common outages such as cable cuts and equipment failure are more temporary, they can still be quite costly, and they're always embarrassing to your organization's reputation.

How much frustration will you experience when a single phone line is down? How much more frustration will you experience when all of your phone lines are down? How much frustration will your employees and customers experience?

Recover quickly, effectively and professionally with KCCi! 

Let’s Talk! (888) KC-4-NEXT 


Call KC... Because Business in on the Line!


For more info contact Jason or Matt Clements: 


KC Communications, Inc. / KCCi 

Office: (714) 577-7777 

(888) KC-4-NEXT or  (888) 524-6398 

eMail: Jason@kc4phones.com 

eMail: Matt@kc4phones.com 

Find out more about - Business Continuity

Customer Service & Unified Communications, UC

Enhance Customer Service by Adding Unified Communications, UC

enhance customer service with unified communication uc collaboration convenience reduce costs VoIP

Five Ways Unified Communications Improves Customer Service


Unified Communications, UC: provides more efficient, faster collaboration between customer service employees and experts throughout your company by integrating telephone features, like click to dial with desktop-based communications, such as instant messaging, Web conferencing, and video conferencing.  


In a survey conducted by  Forrester Consulting: small businesses indicated that they can improve their responsiveness to customers with Unified Communications, UC. In fact, 77% of respondents said that customer satisfaction would improve if their company could reduce delays in internal communications. Some respondents really focused in on UC’s conferencing capabilities, with 69% saying that better conferencing between colleagues would lead to better customer support. The survey focused on three vertical industries:


  • Financial Services
  • Manufacturing Industry
  • Professional Services


The survey concluded that regardless of industry, respondents said UC could help them increase customer satisfaction by enabling them to respond more efficiently, as well as collaborate directly with customers. 


Five ways Unified Communications UC improves customer service:


1.) Answer your customer's questions & concerns quickly: With UC, customer service employees can contact experts within your company quick & easy. That’s the beauty of UC: collaborate faster among available key personnel more efficiently. Collaborate among colleagues with these tools: instant messaging, conferencing or by using a desk phone, mobile phone, conference room phone and/or DECT phone. Elite customer service means enabling your employees access to knowledgeable staff throughout your organization at a moment's notice to expedite an urgent response to resolve problems without asking the customer to wait.


2.) Give customers better information: UC can also help you give customers better, more complete information straight from the experts, whether they’re within your own company or a partner’s. Internal conferencing features give customer service reps access to experts; and, in some cases, they can even transfer the customer directly to the expert without having to put the customer on hold for more than a few seconds.


3.) Be available to customers any time, any place: UC is great for companies that conduct business near and far. Local and international customers can contact you by using several communications methods. On the flip-side, UC solutions can gather voicemails, emails, videos and fax messages into one inbox, which you can use to respond to customers in any time, any place and any time zone.


4.) Help customers make the right decisions with the right product and the right service: UC can assist in the process of connecting clients in the task of researching products, applications and services that will best serve their business communications needs. Improving customer service will certainly enhance your bottom line as well as your clients R.O.I. 


5.) Rock solid customer relationships: UC’s conferencing features, you can have a Web-based meeting complete with audio, video, and collaboration tools with customers any time (sans jet lag). Much like meeting face to face, video conferencing helps you create more loyalty among your customers and reduce travel costs. 
Customer service is critical to the success of any small business. Delighting customers has a builtin 'cause & effect' repeat customers are likely to recommend your company to others.   

SOLUTIONS to UNLOCK the POTENTIAL in your workforce

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Here are the Key Solutions that Unlock the Potential in Your Workforce: improved productivity and better customer service.


Improving Productivity

UC can boost productivity by bringing people in different locations with different schedules together. They can collaborate using e-mail, instant messaging, and video and phone conferencing, reducing travel time, scheduling conflicts, and miscommunications.


Say your employee just finished a project and is now en route to an important conference. Your client calls with a question about the project and needs an answer now. Because the employee has UC on her mobile device, you can reach her with a mouse-click. Using video conference capabilities, you pull up the project on your screen and the two of your talk through the issues while she waits for her plane.


Thanks to UC collaboration, you resolve the clients’ issue quickly, and your employee is still able to represent your company at a conference two time zones away. That’s productivity.


Improving Customer Service

With UC, customers can contact you in whatever way is most convenient for them—chat, e-mail, or phone. If you have integrated your customer relationship management (CRM) system with your UC system, the benefits of unified communications multiply.


Your customer service reps can easily pull up customers’ purchase histories and call histories, so they understand the customers’ needs and issues more clearly. If a rep needs to pull in an expert to help sort out an issue, he can use the UC presence capabilities to see who’s available. The customer spends less time explaining her problems, less time on hold, and leaves happier. That’s better service.


 SOLUTIONS to UNLOCK the POTENTIAL in your workforce 


UNLOCK the POTENTIAL in your workforce

VAM(Video+Audio+Mobility) Solution - - - KC's 3 C’s of Customer Service: Communication, Collaboration, Convenience

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UC (Unified Communications) is scalable, feature-rich, and it simplifies communications management and enables complete mobility. Developed specifically for small to medium size businesses allowing users become more mobile and efficient.


UC provides an easy, affordable way for businesses to implement UC functionality throughout their company. It offers a wide-range of capabilities from managing communications on desktop PC's, CRM Integration, Presence, collaboration through a multimedia softphone, to placing a complete attendant console right on an operator's personal computer.


  • Simplified      Call Management - UC provides with users simple click      easy-to-understand icons on their computer screens for all calling      functions
  • Mobility -      through a mobile phone or laptop web-browser, it provides access to and      ability to change status, search for contacts and view their status,      access additional contact profile information and simply click a contact      to place a call
  • Presence provides      users with real-time status and availability of their colleagues
  • CRM      Integration offers businesses seamless application access to      leverage and manage their information more efficiently
  • Quick      Messaging - enables users to send a personalized message to one      or more colleagues’ PC or multi-line display phone
  • Integration      with NEC SV9100 Automatic Call Distribution (ACD) - enables users      to login as an agent and view real-time queue statistics plus monitor ACD      states of other agents
  • Multimedia      Softphone enables mobility and sharing of real-time information      through advanced UC applications such as videoconferencing, Presence,      application sharing, whiteboard, chat and file transfer
  •  KCCi provides a host of solutions that bring greater mobility to businesses that are increasingly on the go. 
  • Mobility solutions help an organization expand its sales, increase its productivity and enhance its customer service whether it's a small to mid-sized business or a larger, worldwide enterprise. 


Businesses utilizing UC Mobility are able to collaborate more easily and provide their clients the prompt attention and customer service they demand in today's increasingly "always on" mobile world.


Mobility Enables True Unified Communications

The Ultimate Guide to Unified Communications -- & -- UCB for Business Presence

Solutions Made for You

We can design a custom solution to meet your business's unique challenges.

Call to Action

KC Communications Inc. / KCCi

business internet, voice, data, phone     systems, hosted, cloud services, structured cabling

Backed by 32+ years of experience, innovation, infrastructure investment and industry knowledge. KCCi is a trusted, national leader in communications technology. 

Let's Talk!

business with remote workers, multiple locations across geographic regions,    hosted phone service.

Access. Anywhere. Anytime. Any device. Keeping it simple. Keeping your business productive.

Flexible and resilient, KCCi is perfect for businesses with remote workers, multiple locations or across geographic regions. Fast, agile and "always on."   Complete suite of customizable, reliable, secure business communications services. Powerful collaboration without barriers, borders or boundaries that's  reliable, efficient, secure and cost-effective. 

Call KCCi, Because Business is on the Line…!

IT high-speed Internet access Increase Improve Bandwidth LAN WAN SD-WAN VPN managed router firewall

KC Communications Inc. / KCCi

2715 Saturn Street, Brea, CA 92821

Local: (714) 577-7777 • Toll Free: (888) KC-4-NEXT or (888) 524-6398  

eMail:  Jason@KC4Phones.com

eMail:  Matt@KC4Phones.com