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National Do Not Call Registry

A ‘versatile’ way to get around the Do Not Call list

 National Do Not Call Registry Details and Information

Some companies can be very sneaky these days. Especially when they buy lists of consumers’ phone numbers from companies that falsely claim those consumers had given written consent to get sales calls despite being on the National Do Not Call Registry.


According to an FTC settlement, Versatile Marketing Solutions (“VMS”), a seller of home security and monitoring systems, did just that. 


VMS bought phone numbers from “lead” generator companies that blasted illegal robocalls and fake home security survey calls to identify homeowners who didn’t already have a security system installed in their homes. VMS then called those people to sell them home security monitoring services despite two important facts: their phone numbers were on the National Do Not Call Registry, and none of them had given VMS written permission to call. VMS knew that the companies from whom it bought the phone numbers were engaged in illegal activity because, when VMS made their calls, many people responded that they had been contacted illegally. Despite numerous complaints, VMS continued to call these illegally generated leads, resulting in millions of unwanted calls to consumers on the National Do Not Call list. VMS also called people they had called before and who had asked not to be called in the future.   

 

Should you find yourself in a similar situation, here’s what to do:

  • File a complaint with the National Do Not Call Registry. If you get a sales call after your number has been on the list for 31 days, complain to www.donotcall.gov, or call 1-888-382-1222; it’s toll-free.  
  • If you answer a telemarketing call, don’t give out your personal or financial information. Treat your personal and financial information like cash. Don’t divulge information about whether you own your home, what you have in your home, alternate phone numbers, your birth date, social security number, or credit card or bank account information.
  • Hang up on any robocalls. If you answer a robocall, don’t respond to any automated instructions. In particular, don’t press any numbers, even if they say it is to get more information. Doing so may be taken as “consent” to use and sell your phone number to another company.
  • File a complaint with the FTC online or by calling 1-877-382-4357 or TTY 1-866-653-4261.

File A Complaint & Additional Measures To Block Unwanted Telemarketing Calls

Measures To Block  Unwanted Telemarketing Calls  and to File A Complaint  &

File A Complaint 

When you get an unsolicited marketing call on your cell phone, firmly ask the caller how they got your number and then tell them you don’t want to be contacted again. If you keep getting calls from them, file a complaint with the FTC at donotcall.gov or 1-888-382-1222. You will need to hand over information about the date and time of the call, the caller’s number and so forth so that the FTC can track them down.


According to Federal Communications Commission, unsolicited telemarketing calls or robocalls to cell phones are illegal but there is no deadline to register your cell phone and most definitely no danger of your mobile number being made public. You can also visit the Consumer Complaint Center at consumercomplaints.fcc.gov to file a complaint online if you receive any telephone solicitations that you think violates any FCC rules.


Getting your phone number on the Do Not Call registry list does cut down the number of calls substantially as legitimate telemarketers within the U.S. refrain from calling you due to legal ramifications. Based on the Do Not Call Implementation Act, telemarketers (excluding surveyors, politicians, and charities) can be fined up to $40,000 if found to be flouting the list. Theoretically speaking, adding your number to the Do Not Call registry should stop all sales calls. However, that isn’t always true. For criminal telephone spammers the Do Not Call list is not a useful barrier as they still manage to evade U.S. law enforcement and get through the cracks.


Additional Measures To Block  Unwanted Telemarketing Calls 


Here are some additional measures you can take to block unwanted telesales-


There are many statewide Do Not Call lists for residents too that you can join. Contact your state’s consumer protection office to find out if there is any such list for your state, and register your number or numbers on it too. Check the government listings or blue pages of your local phone directory to find out the contact details of your local consumer protection office.


There are many services and apps that can block annoying robocalls, such as Quilici’s app, YouMail. You can also use Nomorobo, which helps screen incoming numbers against a database of known spam callers.


The Internet Engineering Task Force, meanwhile are working on developing open-source technical standards for the Internet that can better verify the source of voice-over-Internet calls using a cryptographic signature to indicate legitimacy. Till then, taking these precautions will help keep pesky callers at bay.


ROBOCALLS

Important Things You Must Know About The Do Not Call Registry

Important Things You Must Know About The Do Not Call Registry

Almost a quarter of a million people in the U.S. are currently employed as telemarketers and with each one responsible for making hundreds of calls a day, it is not surprising that you keep getting calls hawking everything from alarm systems to cheap travel packages. The Federal Trade Commission set up the National Do Not Call Registry in 2004, to protect home voice or personal wireless phone numbers registered on it from telemarketers. If your number is registered on the Do Not Call list then callers are prohibited from making telephone solicitations to that number as long as it remains on the list, requiring companies and telemarketers to have your permission to call with any telemarketing pitch. 


How To Register Your Number On The National Do Not Call List? 

You can register your numbers on the national Do Not Call list by phone or on the Internet for free. 


What Does ‘Do Not Call’ Cover? 

 According to the FTC, once you join The Do Not Call list, it will take up to 31 days to come into full effect and it will take your number off of for-profit business call lists. Political organizations, charities and survey takers are still permitted to call you. And even businesses that you have transacted with, in the last 18 months, have a right to call. But if you request them to take you off their list, they have to honor your request. Be careful when signing up for sweepstakes and free product offers, as you may be giving permission to receive telemarketing calls from affiliated companies. If you do get unsolicited calls, just state you want to be taken off their list. 


Sign Up For ‘Do Not Call’

To register online, visit the site www.donotcall.gov to enter the landline or cell phone number you wish to add to the registry. It will run a quick email verification and you’re done with the process.

To register by phone, call 1-888-382-1222 (voice) or 1-866-290-4236 (TTY). Just make sure that you call from the phone number you wish to register. Your number will be on the registry till you request it to be removed or you give up the number.


  What Does ‘Do Not Call’ Cover? 

According to the FTC, once you join The Do Not Call list, it will take up to 31 days to come into full effect and it will take your number off of for-profit business call lists. Political organizations, charities and survey takers are still permitted to call you. And even businesses that you have transacted with, in the last 18 months, have a right to call. But if you request them to take you off their list, they have to honor your request. Be careful when signing up for sweepstakes and free product offers, as you may be giving permission to receive telemarketing calls from affiliated companies. If you do get unsolicited calls, just state you want to be taken off their list. 




National Do Not Call Registry

National Do Not Call Registry

Is there a law against telemarketers?

Law against telemarketers

It's illegal for telemarketers to call you repeatedly or continuously with the intent to annoy, abuse, or harass you. ... Your general telemarketing rights are the same regardless of whether your number is in the National Do Not Call Registry or not. 

Reporting Illegal Calls

The Federal Trade Commission’s Telemarketing Sales Rule (TSR)

The Federal Trade Commission’s Telemarketing Sales Rule (TSR)

The Federal Trade Commission’s Telemarketing Sales Rule (TSR) puts you in charge of the number of telemarketing calls you get at home. The TSR established the National Do Not Call Registry, which makes it easier and more efficient for you to reduce the number of unwanted telemarketing sales calls you get. 

Limiting Unwanted Calls & Emails

How many times can telemarketers call?

How many times can telemarketers call?

It establishes standards of conduct for telemarketing calls: Telemarketers can't callyou before 8 a.m. or after 9 p.m. Telemarketers must promptly tell you the identity of the seller or charitable organization and that the call is a sales call or a charitable solicitation. 

 

File a complaint with the FTC online or by calling

What is the Fine for a Violation of the TCPA?

What is the Fine for a Violation of the TCPA?

The TCPA is a strict liability statute that awards $500 per each violation and up to$1,500 per willful violation, penalties that were designed to empower individual consumers to seek redress in small claims court.  


TCPA Amendments Will Apply to Landlines. Several commentators have incorrectly stated that calls to residential landlines will not be affected by the TCPAamendments, implying that prior express written consent is unnecessary for pre-recorded calls to residential landlines

 

Download: Do Not Call - Protecting Consumer Privacy

FTC Sues Telemarketers Over Do Not Call Violations

FTC Sues Telemarketers Over Do Not Call Violations

The FTC continues to take action against companies and telemarketersthat ignore the Registry. The latest example: today the FTC announced a complaint against Alliance Security, a home security system installation company, Alliance’s owner, Jasjit Gotra, and two of Alliance’s telemarketing firms, along with their owners. These two telemarketing firms — Defend America and Power Marketing Promotions — and their owners have agreed to settle the FTC’s charges. 

More Details About Registering

$9.25 Million TCPA Class Action Settlement

9.25 Million TCPA Class Action Settlement

On July 6, 2016 a federal judge in Illinois gave initial approval to a $9.25 million settlement between American Express Co., American Express Centurion Bank (together AmEx), and consumers who said the company made illegal debt collection calls and telemarketing calls to their cell phones. The case is Ossola v. Am. Express Co., (Northern District of Illinois, No. 13-CV-04836). 



TCPA Class Action Telemarketing Settlement
How to Strike Back Against Spam Calls and Robocalls

Strike Back Against Spam Calls and Robocalls

Mobile Device: Unwanted Phone Calls and/or Text Messages

Mobile phones are now the singular port of call for communication, entertainment and safety. But most of us are being hounded by spam calls at home, or work, in the car, while we are having dinner or even when we are trying to get some sleep.  Unfortunately with so many cellphone numbers being collected in databases and made available to companies, it has become so much easier for our numbers to be compromised. Unwanted phone calls or random text messages pitching a product or service at all hours on mobile phones and other mobile devices is now a common occurrence. Spam calls have become far more intrusive than ever before and it may seem like an unavoidable part of telecommunication changes.  But there are steps you can take to reduce the volume of spam you receive. 


Reasons For The Spike In Robocalls 

Lately a lot of American consumers have been receiving robocalls  or automatically dialed calls, with the automated voice on the other end trying to collect information or trying to sell goods or services. The unscrupulous businesses behind robocalls use autodialers to make thousands of calls a minute and don’t bother to check if the numbers are on the Do Not Call Registry. Most businesses are not allowed to hit you with prerecorded telemarketing messages, without prior expressed written consent for that call. Only political robocalls and informational robocalls from health care providers, banks and schools, are still allowed, though. Despite increasing efforts to stop them, in May 2017 alone, there were 2.6 billion robocalls in the U.S. In 2016, the FTC received nearly 3.5 million robocall complaints, which rose up 60% from the previous year.


Spamming numbers with prerecorded messages has become cheap and easy. The voice over internet protocol technology made international calls inexpensive and millions of calls can be made from anywhere in the world for literally less than a cent a call so phone scammers began relocating outside the U.S. to stay out of the reach of regulatory authorities.


Fraudulent companies are also using another popular trick known as “call spoofing”—thanks to inexpensive automatic dialing machines and spoofing tools that hide the source of the call from your phone company and input fake caller IDs to make it seem like they’re calling from within the country.


What Should You Do To Report Spam Calls 

 

If your number is on the National Do Not Call Registry and you still get calls, they’re probably from scammers ignoring the law. Don’t press buttons to request to speak to a live operator or to get your number taken off the call list. You’ll just end up getting more unwanted calls. Hang up and, as we discussed in our last blog article, report it to the Federal Trade Commission at complaints.donotcall.gov or report it on 1-888-382-1222.


All IRS scam calls can be reported to the Treasury Inspector General for Tax Administration (TIGTA). And report any consumer related phone scams to the Federal Trade Commision’s Complaint Assistant.


If you get a random text message from a number you don’t recognize that you suspect to be scams, don’t text back or click on links. Report it to your provider at 7726 (SPAM) and to the FTC at ftc.gov/complaint or 1-888-382-1222.

Finally, block the number of any confirmed scammer. Although telemarketers will use many numbers, you can reduce a number of unwanted calls by blocking the number that initially called you.  Consider contacting your phone provider to ask them if they have a service to block unwanted calls. Alternatively you can also buy a mobile app (Nomorobo, Hiya, Truecaller) to protect you from tele-predators.


Hopefully this article will help arm you with enough resources to stop spam calls or at least to significantly reduce how often you get them.

Signs Of Phone Scam

An unwanted sales call or even a robocall can often also be a scam.  You may be surprised to learn that thousands of people are cheated out of their money—from a few dollars to even their life savings—through telephone scams.  Learn to see through these scammers in disguise even though they may call you by your first name, engage you in small talk, or claim to work for a company or government organization you trust. You can even be approached through mail, texts, or ads to get you to call them for more details. Scammers frequently use fake prizes, products or services as bait. You must have heard one of these lines-


  • Congratulations ‘your name,’ you’ve been specially selected for this offer.
  • Call in to claim the valuable prize you have won.
  • You have won big money in a foreign lottery.
  • You trust me, right?
  • We need your credit card details just for the shipping and handling charges.


If you hear anything similar, just say “no, thank you,” hang up, and file a complaint with the FTC.


Some common phone scams you should be aware of are tech support scams, romance scams, and loan and refinancing scams. The two most notorious scams to look out for today is the IRS phone scam, where the caller claims to work for the IRS and demand immediate payment, and the “Rachel from card services” call, wherein an automated voice informs that you qualify for a new credit card in order to get financial information out of you. Be wary of any such calls claiming to come from card services, tech support or even your phone company that need you to handover your personal information or credit card details. Even if you think that the call is legitimate, it is better to hang up and call back using a number you trust.

More About Robocalls

Call to Action

Call KCCi, Because Business is on the Line…!

Puzzled About "Do Not Call List" Options? Call KCCi, Because Business is on the Line!

KC Communications Inc. / KCCi

2715 Saturn Street, Brea, CA 92821

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