2715 Saturn Street, Brea, CA 92821
(714) 577-7777 or (888) KC-4-NEXT
VoIP Solutions
What is VoIP?
VoIP stands for Voice over Internet Protocol, which means real-time transmissions of voice signals from one IP address to another. It’s a generic term for a set of facilities that sends voice in digital form, enabled either through Ethernet and Wi-Fi, through an analog telephone adapter (ATA) or through a softphone. VoIP calls can be made phone-to-phone, computer-to-phone, or in other ways. And, so much more!
Less than two decades old, VoIP has revolutionized communication all around the world. VoIP was developed sometime around 1995, with a purpose of enabling real-time local communication while avoiding long-distance and international charges. VoIP is balanced on the two major innovations telephony and the Internet.
There were few incentives for using the somewhat redundant technology, with its poor sound quality and “free” calls compromised by series of advertisements. Or so it seemed. In early 2000, the call quality and connectivity improved with the availability of broadband Ethernet. VoIP switching became a thing, and people as well as telco companies worldwide finally started realizing the benefits of the technology, as operating costs soared.
Then came Skype, the company that “forever changed what we wear in front of the computer”. Starting off with voice in 2003, Skype was flexible and attentive to user demand. After adding video conferencing options a few years later, and through limiting third-party software and hardware, Skype went to the forefront of the telco market.
Make your business operate more efficiently and save money by using VoIP business communication.
VoIP telephony systems use the internet instead of traditional lines to make and receive calls, allowing your business to benefit from higher-quality digital business communication and reduce telephone costs.
Our VoIP services also include a wide range of other powerful advantages. Contact KC today and see how much you could save by switching to Business VoIP telephone service from KCCi.
VoIP in Perspective
The core technology and philosophies behind traditional phone systems were developed when most work was done by people sitting at desks in office buildings. Customer expectations were relatively low. Not much about the way people used telephones to communicate in businesses changed from the 1940’s through 1999.
Then something happened. Use of the Internet became more widespread and disrupted our thinking about what it means to run a business. Old assumptions about work were challenged and new tools for productivity emerged and mobile devices added fuel to the fire.
KC Communications is the modern choice in telecom companies for today’s agile, mobile and always-on company.
If you want to be a modern company you need to communicate like one… -KC
VoIP Solutions
Don't get “Hung up on VoIP”
It's astonishing how many of our customers ask: “Don’t we need a VoIP system... Right?" and "Are these phones VoIP?” or “Don’t we need to get cheap VoIP trunks?” and “Aren’t SIP trunks less expensive?”
The answer to all of these questions is; Yes! Or, maybe, or, it depends upon the circumstances. Most Small & Medium-Sized Businesses don't need a pure VoIP system and VoIP phones.
It's true, most interconnect companies would love to run up a customer's budget by selling them an expensive IP phone system. Plus, the added expense of rewiring their entire building with miles and miles of Cat-5e or Cat-6 Ethernet cable, freestanding racks, patch panels, scores of face-plates, jacks and connecting blocks. The thing is, you may not need to go to that extent.
That's right! Most SMBs, (Small & Medium-Sized Businesses) don't need a full-blown IP / VoIP phone system. And, it's just as important to consider QoS, (Quality of Service) required of the available Internet access and bandwidth, which will need to be increased to support the extra IP / VoIP traffic with SIP trunks and IP phones.
Most SMBs, even those with multiple locations, can take advantage of less expensive digital phone terminals and continue to utilize SIP trunks to save money by connecting their hybrid, (IP & Digital) phone system(s), such as the NEC SL 2100 or the SV 9100 telephone systems by opening a VPN tunnel between sites where phone calls can be transferred back and forth.
For the past several years most of the systems we've deployed have been the NEC SV8000 or SV 9000 or SL 2100 design series, with enough IP / VoIP capability for those off-site locations, (SOHO, Telecommuter, etc) and everything under the same roof as the IP phone server with digital phone technology. This configuration has delighted our clients as well as saved them money.
Another cost savings configuration can be accomplished by using all Digital phone technology with the systems tied together via VoIP technology and a VPN Tunnel.
Before you make the mistake of spending a boat load of money to buy or lease the latest BUZZ WORD in telephony technology – call KCCi. We really know this stuff and we take everything into consideration before we propose your dream system.
As you weigh all the factors involved in the selection process, KCCi would like to offer this important point for your consideration. There's more at stake here than getting the lowest price or fulfilling current needs. To be right for you today, your new Small/Medium Business telephone system must also be right for you tomorrow, next year, even ten years from now.
VoIP Cons Reliable Internet Connection
Power Outages e911 Emergency Less Voice Quality jitter secure
One Major Advantage of VoIP
AT&T & Verizon to End Analog Landline Phone Services?
What are the Advantages of VoIP?
One major advantage of VoIP is that telephone calls transmitted over the Internet do not incur surcharges beyond what the user is paying for Internet access, much in the same way that the user doesn't pay for sending individual emails over the Internet.
Example: When it comes to State and Federal taxes, business phone lines are the red headed step child of telecom. A typical business phone line costs around $30 a month but that figure escalates to $40 - $50 once you add in all the taxes and surcharges. So, if you have eight business lines on your "vintage" analog phone system, the taxes and surcharges alone could be as high as $160 a month. and that equates to $1,920 annually.
R.O.I. (Return On Investment): a $2k per year savings from taxes & surcharges alone accelerates the payoff on a new state-of-the-art NEC IP/PBx phone system with 8 to 10 VoIP telephones and a 60 month on-site warranty to about 4 years or less. Let me repeat, the savings from the taxes and surcharges alone buy your new phone system.
What are the Advantages of VoIP?
AT&T & Verizon to End Analog Landline Phone Services?
What are the Advantages of VoIP?
There are many benefits to using VoIP for business. For example:
- VoIP phone Low Cost Accessibility Flexibility Voice Quality Get More Less Cost Reliable Productivity - with VoIP, you pay only for your internet connection. Calls between individuals with VoIP equipment - even international calls - are usually free or ultra low cost.
- Rich features - VoIP offers a wide range of features: from call forwarding, blocking, caller ID and voicemail, to remote management, automatic call distribution and interactive voice recognition.
- Collaboration* - VoIP integrates easily with other systems and help staff collaborate* through voice, video, web conferencing or instant messaging, usually from a single user interface.
- Improved productivity - staff can use your communication system remotely and flexibly, with access to your data and network whenever and wherever they need it.
(*) Advantages of Collaboration in Business: pooling talent & strengths-development of team skills-speed up solutions-increase efficiency-enhance employee retention & job satisfaction.
AT&T & Verizon to End Analog Landline Phone Services?
AT&T & Verizon to End Analog Landline Phone Services?
AT&T & Verizon to End Analog Landline Phone Services?
AT&T tells the FCC that, with consumers embracing VoIP and wireless, it's time …
Traditional P.O.T.S. Lines were developed 135 years ago when most work was done by people sitting at desks in office buildings. Customer expectations were relatively low. Not much about the way people used telephones to communicate in businesses changed from the 1940’s through 1999.
Then something happened. Use of the Internet became more widespread and disrupted our thinking about what it means to run a business. Old assumptions about work were challenged and new tools for productivity emerged and mobile devices added fuel to the fire.
KC Communications is the modern choice in telecom companies for today’s agile, mobile and always-on company.
If you want to be a modern company you need to communicate like one… -KC
What is VoIP?
SmartVoice Services - Traditional & Next Generation Network Connections with Dynamic Voice & Data Integration
AT&T & Verizon to End Analog Landline Phone Services?
Voice over Internet Protocol (VoIP) is a form of communication that allows you to make phone calls over a broadband internet connection instead of typical analog telephone lines. Basic VoIP access usually allows you to call others who are also receiving calls over the internet. Interconnected VoIP services also allow you to make and receive calls to and from traditional landline numbers, usually for a service fee.
Some VoIP services require a computer or a dedicated VoIP phone, while others allow you to use your landline phone to place VoIP calls through a special adapter.
VoIP has become an attractive communications option for consumers. Given the trend towards lower fees for basic broadband service and the brisk adoption of even faster internet offerings, VoIP usage should only gain popularity with time. However, as VoIP usage increases, so will the potential threats to the typical user.
While VoIP vulnerabilities are typically similar to the ones users face on the internet, new threats, scams, and attacks unique to IP telephony are now emerging.
Reach a Higher State of Connectedness
SmartVoice Services - Traditional & Next Generation Network Connections with Dynamic Voice & Data Integration
SmartVoice Services - Traditional & Next Generation Network Connections with Dynamic Voice & Data Integration
TPx & KCCi:
Managed Services Providers | Complete Communications, Managed IT & Connectivity Solutions | Best-in-Class Technology | Unrivaled Customer Satisfaction
Reach a Higher State of Connectedness
Follow These Links to Learn About the Benefits of VoIP for Businesses .
- Houston Chronicle: The Benefits of VoIP for Business: An article that explains the benefits VoIP conversion for businesses, including increased savings, portability, flexibility, and functionality.
- Entrepreneur.com: Should Your Business Switch to VoIP?: An article that addresses the benefits of switching over to voice over internet protocol technology for small businesses.
- Plain Old Telephones, SD-WAN and VoIP: A brief overview of P.O.T.S., SD-WAN and VoIP and how they benefit business by lowering costs, boosting productivity, enhancing competition, increasing mobility through portability and sharing knowledge between different departments within an organization.
SmartVoice Services - Traditional & Next Generation Network Connections with Dynamic Voice & Data Integration
SmartVoice Services - Traditional & Next Generation Network Connections with Dynamic Voice & Data Integration
SmartVoice Services - Traditional & Next Generation Network Connections with Dynamic Voice & Data Integration
SmartVoice: Do your voice and data needs continuously fluctuate? Now you can take advantage of employee calling patterns to raise your data speeds. Using the dynamic capabilities of SIP technology and “bonding,” your business can get the voice services it needs while increasing the data bandwidth available to improve employee productivity.
SmartVoice brings together your data, voice, and Internet over your IP connection to improve network capacity, increase productivity, and reduce costs.
Call KCCi - Because Business is On the Line !!!
(888) KC-4-NEXT (888-524-6398)
Disadvantages of VoIP:
Disadvantages of VoIP - #1
If VoIP is starting to sound really good to you, make sure you understand the following downsides as well.
Bad Internet Connection = Poor Call Quality
VoIP uses the Internet to transmit your call, so you need a fast, stable connection for it to work well. When it first started, VoIP was largely ignored because it was known for unreliable service and poor call quality. As Internet speeds have become faster and more reliable over the years, VoIP has improved greatly and is now often just as good as landlines.
Still, landlines are an established system that is incredibly reliable. Especially if your business is in a remote area where you don’t have good Internet service, you may still want a traditional phone system.
No service during a power outage:
No Power = No Phone --- During a blackout a regular phone is kept in service by the current supplied through the phone line. This is not possible with IP phones, so when the power goes out, there is no VoIP phone service. In order to use VoIP during a power outage, an uninterruptible power supply or a generator must be installed on the premises. It should be noted that many early adopters of VoIP are also users of other phone equipment such as PBX and cordless phone bases that also rely on power not provided by the telephone company.
Emergency calls:
Another major concern with VoIP involves emergency 911 calls. Traditional phone equipment can trace your location. Emergency calls are diverted to the nearest call center where the operator can see your location in case you can't talk. However, because a voice-over-IP call is essentially a transfer of data between two IP addresses, not physical addresses, with VoIP there is currently no way to determine where your VoIP phone call is originating from.
Although many companies are making an effort to provide for emergency calls in their service, this issue remains an important deterrent against VoIP.
E911 for Customers with Voice over Internet Protocol (VoIP) Based Services Addendum
Disadvantages of VoIP - #2
Reliability:
Because VoIP relies on an Internet connection, your VoIP service will be affected by the quality and reliability of your broadband Internet service and sometimes by the limitations of your PC. Poor Internet connections and congestion can result in garbled or distorted voice quality. If you are using your computer at the same time as making a computer VoIP call, you may find that voice quality deteriorates dramatically.
This is more noticeable in highly congested networks and/or where there are long distances and/or Internet working between end points.
VoIP Voice Quality:
VoIP has a bit to improve on Voice Quality, but not in all cases. VoIP QoS(Quality of service) depends on so many factors: your broadband connection, your hardware, the service provided by your provider, the destination of your call etc. More and more people are enjoying high quality of phone calls using VoIP, but still many users complain of hearing Martian, having to wait a lot before hearing an answer etc.
Disadvantages of VoIP - #3
Security:
This one is the last in this list, but it is not the least! Security is a main concern with VoIP, as it is with other Internet technologies. The most prominent security issues over VoIP are identity and service theft, viruses and malware, denial of service, spamming, call tampering and phishing attacks.
Other:
The domestic customers have to use headphone to make and receive phone calls, which usually international. But this could be changed when analogue telephones will be brought up to serve the same purpose.
Conclusion:
All these disadvantages will be overcome in time. There is a tremendous amount of work being done to increase the reliability and usefulness of VoIP. By 2008 most of the kinks will be worked out and VoIP will receive widespread consumer acceptance.
VoIP Providers
KCCi & TPx
About TPx:
TPx Communications is a new kind of managed services provider — the premier national managed services carrier. Formed from the merger of TelePacific and DSCI, TPx is redefining the way enterprises grow, compete and communicate. TPx’s Unified Communications, Managed IT services, continuity and connectivity solutions all work together to “reach a higher state of connectedness” – with customers, employees, clients, suppliers, locations, applications and more. We can provide guaranteed performance and 100% SLAs wherever there’s a broadband connection, erasing the limitations of geography, incumbent providers and capital expenditure. Headquartered in Los Angeles, with major locations across the country, TPx has delivered 17 years of consecutive quarter-over-quarter growth, driven by a DNA of obsessive customer service and word-of-mouth from our partners. For more information, go to www.tpx.com.
Availability
Nationwide Coverage: Our Ethernet ecosystem, supercharged with Software Defined Wide Area Network (SD-WAN) technology, can reach any location with a broadband connection. We can cover your business wherever you want to take it. We manage over a million SIP end points at more than 75,000 business locations across the country.
SD-WAN and MPLS solutions can connect business locations across the country in a private cloud environment that can be combined with colocation for redundancy and higher application availability. With TPx, there are no boundaries on how high or how far you can take your business.
We also operate our own networks, with over 50,000 fiber miles in California, Nevada, Texas and the Northeast.
Available Products and Solutions:
- Communications and Collaboration
- Unified Communications UCaaS
- Call Center
- SIP Trunking
- Managed IT
- Managed WAN
- Managed LAN
- Managed Firewalls
- Managed Office 365
- Managed Work Stations
- Network Services
- SD-WAN
- Private Networking
- Internet Access
- Ethernet Transport
- Wireless
Why to Choose TPx to Manage Office 365 For Your Business
About KCCi, (KC Communications, Inc.)
You have a business to run! Profits to increase! Employees to motivate! Clients to thrill & amaze! You may not have the time or the resources to analyze, audit and evaluate the efficiency, capacity and ROI of your existing telecom, data, Internet and wireless technology services – For more than 30 years, thousands of businesses throughout California and the nation have relied on the experts at KCCi for a wide variety of telecommunications and data products & services.
KCCi provides our enterprise clients of every size with optimal communication performance across convergent technologies. We are at the forefront of today’s information age - delivering complex voice, data, Internet, hosted cloud services & carrier services, video surveillance, and related digital products at increasing speeds and in ways that both; satisfy and delight our customers.
All of this occurs while our clients benefit from potential cost reductions. So, if you haven’t reviewed your telecom options recently, there are significant changes occurring in both premise-based & cloud-based telephony technology. All with pricing that’s certain to grab your attention.
Call KCCi - Because Business is On the Line !!!
(888) KC-4-NEXT (888-524-6398)
Jason@KC4Phones.com or Matt@KC4Phones.com
Thank You,
-Ken "KC" Clements
Founder, President & C.E.O. KC Communications, Inc. / KCCi
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KC Communications Inc. / KCCi
Backed by 32+ years of experience, innovation, infrastructure investment and industry knowledge. KCCi is a trusted, national leader in communications technology.
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Access. Anywhere. Anytime. Any device. Keeping it simple. Keeping your business productive.
Flexible and resilient, KCCi is perfect for businesses with remote workers, multiple locations or across geographic regions. Fast, agile and "always on." Complete suite of customizable, reliable, secure business communications services. Powerful collaboration without barriers, borders or boundaries that's reliable, efficient, secure and cost-effective.
Call KCCi, Because Business is on the Line…!
KC Communications Inc. / KCCi
2715 Saturn Street, Brea, CA 92821
Local: (714) 577-7777 • Toll Free: (888) KC-4-NEXT or (888) 524-6398
eMail: Jason@KC4Phones.com
eMail: Matt@KC4Phones.com