2715 Saturn Street, Brea, CA 92821
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(714) 577-7777 or (888) KC-4-NEXT

Welcome to KC Communications Inc. / KCCi telecom, cabling, hosted, IP, voip

VoIP Solutions

What is VoIP?

VoIP stands for Voice over Internet Protocol, which means real-time transmissions of voice signals from one IP address to another. It’s a generic term for a set of facilities that sends voice in digital form, enabled either through Ethernet and Wi-Fi, through an analog telephone adapter (ATA) or through a softphone. VoIP calls can be made phone-to-phone, computer-to-phone, or in other ways. And, so much more!


Less than two decades old, VoIP has revolutionized communication all around the world. VoIP was developed sometime around 1995, with a purpose of enabling real-time local communication while avoiding long-distance and international charges. VoIP is balanced on the two major innovations telephony and the Internet. 

  

There were few incentives for using the somewhat redundant technology, with its poor sound quality and “free” calls compromised by series of advertisements. Or so it seemed. In early 2000, the call quality and connectivity improved with the availability of broadband Ethernet. VoIP switching became a thing, and people as well as telco companies worldwide finally started realizing the benefits of the technology, as operating costs soared.


Then came Skype, the company that “forever changed what we wear in front of the computer”. Starting off with voice in 2003, Skype was flexible and attentive to user demand. After adding video conferencing options a few years later, and through limiting third-party software and hardware, Skype went to the forefront of the telco market.


Make your business operate more efficiently and save money by using VoIP business communication. 

VoIP telephony systems use the internet instead of traditional lines to make and receive calls, allowing your business to benefit from higher-quality digital business communication and reduce telephone costs.


Our VoIP services also include a wide range of other powerful advantages. Contact KC today and see how much you could save by switching to Business VoIP telephone service from KCCi.

VoIP in Perspective

The core technology and philosophies behind traditional phone systems were developed when most work was done by people sitting at desks in office buildings. Customer expectations were relatively low. Not much about the way people used telephones to communicate in businesses changed from the 1940’s through 1999.


Then something happened. Use of the Internet became more widespread and disrupted our thinking about what it means to run a business. Old assumptions about work were challenged and new tools for productivity emerged and mobile devices added fuel to the fire.


KC Communications is the modern choice in telecom companies for today’s agile, mobile and always-on company.


If you want to be a modern company you need to communicate like one… -KC

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VoIP Solutions

Don't get “Hung up on VoIP”

It's astonishing how many of our customers ask: “Don’t we need a VoIP system... Right?" and "Are these phones VoIP?” or “Don’t we need to get cheap VoIP trunks?” and “Aren’t SIP trunks less expensive?”
 

The answer to all of these questions is; Yes! Or, maybe, or, it depends upon the circumstances. Most Small & Medium-Sized Businesses don't need a pure VoIP system and VoIP phones.
 

It's true, most interconnect companies would love to run up a customer's budget by selling them an expensive IP phone system. Plus, the added expense of rewiring their entire building with miles and miles of Cat-5e or Cat-6 Ethernet cable, freestanding racks, patch panels, scores of face-plates, jacks and connecting blocks. The thing is, you may not need to go to that extent.


That's right! Most SMBs, (Small & Medium-Sized Businesses) don't need a full-blown IP / VoIP phone system. And, it's just as important to consider QoS, (Quality of Service) required of the available Internet access and bandwidth, which will need to be increased to support the extra IP / VoIP traffic with SIP trunks and IP phones.
 

Most SMBs, even those with multiple locations, can take advantage of less expensive digital phone terminals and continue to utilize SIP trunks to save money by connecting their hybrid, (IP & Digital) phone system(s), such as the NEC  SL 2100 or the SV 9100 telephone systems by opening a VPN tunnel between sites where phone calls can be transferred back and forth.

For the past several years most of the systems we've deployed have been the NEC SV8000 or SV 9000 or SL 2100 design series, with enough IP / VoIP capability for those off-site locations, (SOHO, Telecommuter, etc) and everything under the same roof as the IP phone server with digital phone technology. This configuration has delighted our clients as well as saved them money.

Another cost savings configuration can be accomplished by using all Digital phone technology with the systems tied together via VoIP technology and a VPN Tunnel.  

Before you make the mistake of spending a boat load of money to buy or lease the latest BUZZ WORD in telephony technology – call KCCi. We really know this stuff and we take everything into consideration before we propose your dream system.

As you weigh all the factors involved in the selection process, KCCi would like to offer this important point for your consideration. There's more at stake here than getting the lowest price or fulfilling current needs. To be right for you today, your new Small/Medium Business telephone system must also be right for you tomorrow, next year, even ten years from now.


VoIP Solutions

One Major Advantage of VoIP

One major advantage of VoIP is that telephone calls transmitted over the Internet do not incur surcharges beyond what the user is paying for Internet access, much in the same way that the user doesn't pay for sending individual emails over the Internet. 


Example: When it comes to State and Federal taxes, business phone lines are the red headed step child of telecom. A typical business phone line costs around $30 a month but that figure escalates to $40 - $50 once you add in all the taxes and surcharges. So, if you have eight business lines on your "vintage" analog phone system, the taxes and surcharges alone could be as high as $160 a month. and that equates to $1,920 annually.


R.O.I. (Return On Investment): a $2k per year savings from taxes & surcharges alone accelerates the payoff on a new state-of-the-art NEC IP/PBx phone system with 8 to 10 VoIP telephones and a 60 month on-site warranty to about 4 years or less. Let me repeat, the savings from the taxes and surcharges alone buy your new phone system.   

What are the Advantages of VoIP?

There are many benefits to using VoIP for business. For example:

  • Cost savings - with VoIP, you pay only for your internet connection. Calls between individuals with VoIP equipment - even international calls - are usually free or ultra low cost.
  • Rich features - VoIP offers a wide range of features: from call forwarding, blocking, caller ID and voicemail, to remote management, automatic call distribution and interactive voice recognition.
  • Collaboration* - VoIP integrates easily with other systems and help staff collaborate* through voice, video, web conferencing or instant messaging, usually from a single user interface.
  • Improved productivity - staff can use your communication system remotely and flexibly, with access to your data and network whenever and wherever they need it.

(*) Advantages of Collaboration in Business: pooling talent & strengths-development of team skills-speed up solutions-increase efficiency-enhance employee retention & job satisfaction.

AT&T & Verizon to End Analog Landline Phone Services?

AT&T tells the FCC that, with consumers embracing VoIP and wireless, it's time …


Traditional P.O.T.S. Lines were developed 135 years ago when most work was done by people sitting at desks in office buildings. Customer expectations were relatively low. Not much about the way people used telephones to communicate in businesses changed from the 1940’s through 1999.


 Then something happened. Use of the Internet became more widespread and disrupted our thinking about what it means to run a business. Old assumptions about work were challenged and new tools for productivity emerged and mobile devices added fuel to the fire.


KC Communications is the modern choice in telecom companies for today’s agile, mobile and always-on company.


If you want to be a modern company you need to communicate like one… -KC



Promote current deals

Running a holiday sale or weekly special? Definitely promote it here to get customers excited about getting a sweet deal.

Follow These Links to Learn About the Benefits of VoIP for Businesses

Have you opened a new location, redesigned your shop, or added a new product or service? Don't keep it to yourself, let folks know.

Display their FAQs

Customers have questions, you have answers. Display the most frequently asked questions, so everybody benefits.

VoIP Solutions

Detail your services

If customers can’t find it, it doesn’t exist. Clearly list and describe the services you offer. Also, be sure to showcase a premium service.

Announce coming events

Having a big sale, on-site celebrity, or other event? Be sure to announce it so everybody knows and gets excited about it.

Display real testimonials

Are your customers raving about you on social media? Share their great stories to help turn potential customers into loyal ones.

Promote current deals

Running a holiday sale or weekly special? Definitely promote it here to get customers excited about getting a sweet deal.

Share the big news

Have you opened a new location, redesigned your shop, or added a new product or service? Don't keep it to yourself, let folks know.

Display their FAQs

Customers have questions, you have answers. Display the most frequently asked questions, so everybody benefits.

VoIP Solutions

Detail your services

If customers can’t find it, it doesn’t exist. Clearly list and describe the services you offer. Also, be sure to showcase a premium service.

Announce coming events

Having a big sale, on-site celebrity, or other event? Be sure to announce it so everybody knows and gets excited about it.

Display real testimonials

Are your customers raving about you on social media? Share their great stories to help turn potential customers into loyal ones.

Follow These Links to Learn About the Benefits of VoIP for Businesses

Share the big news

Have you opened a new location, redesigned your shop, or added a new product or service? Don't keep it to yourself, let folks know.

Display their FAQs

Customers have questions, you have answers. Display the most frequently asked questions, so everybody benefits.